Sylvie // Creme Lu Goldie

Fast Delivery and Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other carriers around the world lets us offer a range of shipping services. Our warehouse employees will pack each item according to our strict requirements. Prior to shipping, your goods are carefully examined and securely secured. We ship to thousands of customers each day across different countries. This is a testament to our commitment to be the biggest online retailer in the world. Warehouses and distribution centers are located throughout Europe as well as in the USA.

Orders with more than 1 item are assigned processing periods for each item.

Before shipping, all ordered items will be thoroughly examined. Currently, most orders are shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

The stock is constantly changing. It's not completely managed by us, as we're involved with several organizations, such as the factory and the storage. So the actual stock may alter at any time. Please be aware it's possible your order could run out of stocks once you've placed your order.

The policy is 30 days. If 30 days have gone without a trace since the purchase, unfortunately we can't offer an exchange or refund.

The item should not be in use and must be in the original packaging. The item should be returned in its original packaging.