Theodore Jacket // Ecru Hansen & Gretel

Quick Shipping and Professional Packaging

We provide a variety of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly trained to package your goods exactly according to the specifications that we supply. Your products will be subjected to an exhaustive examination before they will be securely packaged before being delivered. We ship to thousands customers every day across multiple countries. The fact that we are determined to become the largest online retailer in the World is obvious. Both Europe and the USA have warehouses and distribution centers.

Note: Orders that contain more than one product will be assigned a distinct processing time dependent on the particular product.

Prior to shipment, we will inspect thoroughly the items you have ordered. The majority of orders will be shipped within 48 hours. The delivery time is between 3-7 days.

Returns

Stock is dynamic, and not fully managed by us because of the involvement of many parties including the factory and our warehouse. The actual inventory may fluctuate at any time. It's possible that the stocks could be depleted after the order has been made.

Our policy lasts for a period of 30 days. If you don't receive your item within 30 days, we're unable to offer the option of a refund or exchange.

The item must not be used, and it must be in the original packaging. It must also be returned in the original packaging.